Download the **Mondial TV** app now and enjoy your content wherever you are!

1. Go to your preferred store (App Store or Google Play).
2. Search for **Mondial TV**.
3. Click **"Download"** and install the app in seconds.

Access the app directly via the links below:

**App Store :**
[https://apps.apple.com/fr/app/mondial-tv-films-t%C3%A9l%C3%A9/id1543677189](https://apps.apple.com/fr/app/mondial-tv-films-t%C3%A9l%C3%A9/id1543677189)

**Google Play Store :**
[https://play.google.com/store/apps/details?id=fr.mondialtv.apps&gl=FR](https://play.google.com/store/apps/details?id=fr.mondialtv.apps&gl=FR)

Enjoy the full Mondial TV experience on your device right now 📱✨

1. Go to My Account.
2. Go to the section "My orders".
3. Click on "View" for the order related to your Mondial TV subscription.
4. In the section "Related subscriptions", click again on "View".
5. Then click the button "Cancel".

Your subscription will remain active until the end of the current period.

⚠️ L’annulation doit être effectuée au moins 24 heures avant le prochain prélèvement afin d’éviter le renouvellement automatique.

After purchasing your subscription in the shop, you'll receive a welcome email. Please check your spam folder, it may be there.

⚠️ Important: from now on, your web account password is the same as your app password.

To log into the app, use:

* your email address
* the password for your web account

If needed, you can reset your password using this link:
[https://mondial.tv/mon-compte/lost-password/](https://mondial.tv/mon-compte/lost-password/)

If you are an existing customer, you can keep your current credentials. You also have the option to reset them to use the new login system.

N’hésitez pas à nous contacter si vous avez besoin d’aide.

After subscribing through one of our sales representatives, you will receive a welcome email. Please check your spam folder, it may be there.

⚠️ Important: from now on, your portal account password (the new area letting you access your subscription information) is the same as your app password.

To log into the app, use:

* your email address
* the password for your portal account

If needed, you can reset your password using this link:
[https://mondial.tv/mon-compte/lost-password/](https://mondial.tv/mon-compte/lost-password/)

If you are an existing customer, you can keep your current credentials if you still have them. You also have the option to reset them to use the new login system.

N’hésitez pas à nous contacter si vous avez besoin d’aide.